Delivery Policy

FREE shipping for orders over $100.

Orders will be sent out within 3 working days after payment has been received in full. Flat rate shipping to any location in Australia at just $10. We offer you the fastest available shipping option - with Australia Post.

All costs are in Australian dollars and include GST. 

International shipping costs will be communicated via email upon ordering.

Please do not hesitate to contact us to discuss alternative arrangements if you have specific delivery requirements.

 

Return Policy

We want you to be happy with your purchase, but in the rare event that you receive a faulty item, please contact us via email hello@bagtrader.com.au and we will discuss the options with you. 

Please note that we have two rules of returns:

1. Item(s) need to be returned within 7 days of purchase.

2. To be considered for return, all items must be in their original, unworn and unused condition. All tags must be attached. If Bag Trader deems the item to not be in perfect condition, as the result of use by the customer, the item will be returned to the customer without refund.

Once your return has been received and approved, your return request will be processed as soon as possible. 

Please know that we want your experience with Bag Trader to be a fabulous one, so please do contact us if you have any questions. 

Thank you for shopping with Bag Trader.

  

 

Terms & Conditions.

Thank you for visiting the bagtrader.com.au website. You should be aware that there are some rules that you must be aware of and agree to when you visit out site.

 

WHO WE ARE:  This website is operated by Bag Trader ABN: 84630190581

 

YOUR AGREEMENT: Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling you. If we make a change, the next time you use this website will mean you agree to the amended terms of use.

 

OUR SERVICES: We are proud of what we have achieved and the reputation we have, so we'll do our best to prevent any delays or interruptions to the website, but we cannot promise that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.

You must not:

1.use the website for anything that breaks the law or infringes someone else's rights;

2.post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and

3.in any way tamper with the website or transmit any viruses via the website.

 

INTELLECTUAL PROPERTY: The content and design of this website is all subject to copyright, which we reserve and own (or use under licence from someone else). To the extent we allow you to share parts of this website via social media, please feel free to do so. Other than that, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.

 

THIRD PARTY LINKS: This website may contain links to other websites which we do not control, so we're not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.

 

EMAIL COMMUNICATION: When you place an order on this site, we will automatically subscribe your email address to the Bag Trader newsletter. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time.

 

INDEMNITY: We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.

 

DISCLAIMER: All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.

 

LIMITATION OF LIABILITY: To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.

 

APPLICABLE LAW: These terms of use are governed by New South Wales law and if there's a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.

 

REFUNDS AND RETURNS: Please see our refund policy. 

 

PAYMENT ONLINE - SAFE AND SECURE: We provide a range of secure payment methods including VISA, Mastercard and Paypal to ensure your checkout is smooth.

 

DUTIES & TAXES:  Australian GST is included in the prices displayed in your shopping cart. International orders may incur fees and charges - which will be communicated at the time of order.

 

CONTACT US

If you have any questions relating to these terms of use, please contact us by emailing hello@bagtrader.com.au